Privacy Policy of All is Well Holistic Spa

Last Updated: May 1st, 2024

Introduction

All is Well Holistic Spa (“All is Well”, “we”, “us”, or “our”) is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our services, or interact with us at our physical locations. By accessing our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information:

• We collect personal identifiers such as your name, email address, mailing address, telephone number, and credit card details when you engage with our services, either online or at our locations.

Sensitive Information:

• We may collect sensitive personal information related to health in the context of providing spa and wellness services, such as allergies or health conditions, which are essential for tailoring our services to meet your specific needs.

Non-Personal Information:

• We gather non-personal data such as IP addresses, browser types, and visit durations through our website interactions, which help enhance user experience.

Aggregate Information:

• We use both personal and non-personal information to create aggregate insights, helping us improve service offerings and client interactions.

Cookies and Tracking Technologies:

• Our website uses cookies to enhance your user experience, understand site usage, and improve content and offerings. You may disable cookies through your browser settings, though some website features may not function as intended.

Use of Information

• Service Provisioning: Your information helps us schedule, manage, and provide spa and wellness services.
• Customer Support: We use your information to respond to inquiries, fulfill requests, and resolve issues.
• Marketing and Communications: With your consent, we send promotional messages and newsletters tailored to your interests.
• Improvement and Analysis: We analyze user behavior and preferences to enhance our services and develop new offerings.

Disclosure of Information

• Service Providers: We share information with third parties who perform services on our behalf, such as payment processing and marketing support.
• Legal Obligations: We may disclose information when required by law or to protect our rights or the safety of others.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, so we cannot guarantee the absolute security of your information.

Your Rights and Choices

• Access and Correction: You can review, correct, update, or delete the personal information you provide us through your account settings or by contacting us directly.
• Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time via the unsubscribe link in our emails or by contacting us.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, provide more prominent notice (such as adding a statement to our homepage or sending you a notification).

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

All is Well Holistic Spa

Email: legal@alliswellspa.com